Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal data collected by jili47 (hereinafter referred to as "we," "us," or "our") through the website jili47.cam, mobile applications, customer service channels, and any other digital or physical touchpoints where Players (hereinafter referred to as "you" or "your") interact with our gaming services. By creating an account, depositing funds, participating in gaming activities, or otherwise engaging with jili47 services, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy.

1.1 Legal Framework

Our data protection practices comply with: (a) the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations; (b) National Privacy Commission (NPC) Circulars, Advisories, and Guidelines; (c) Philippine Amusement and Gaming Corporation (PAGCOR) licensing requirements and data security standards; (d) Anti-Money Laundering Act (AMLA) and its amendments requiring customer due diligence and record-keeping; and (e) other applicable Philippine laws, regulations, and international data protection standards where relevant to cross-border data processing activities.

1.2 Data Controller

jili47, operating under PAGCOR license and registered in accordance with Philippine business registration requirements, serves as the data controller responsible for determining the purposes and means of processing your personal data. Our Data Protection Officer oversees compliance with privacy regulations and serves as the primary contact point for data protection inquiries, complaints, and rights requests. Contact information for our Data Protection Officer is provided in Section 11 of this Privacy Policy.

1.3 Changes to This Policy

We reserve the right to modify, update, or supplement this Privacy Policy at any time to reflect changes in: (a) applicable data protection laws and regulatory requirements; (b) business practices, technological capabilities, or service offerings; (c) data security measures and infrastructure improvements; or (d) feedback from regulators, auditors, or stakeholders. Material changes affecting how we collect or use personal data will be communicated via email to registered Players at least thirty (30) days before taking effect. Continued use of jili47 services following notification of changes constitutes acceptance of the updated Privacy Policy.

2. Information We Collect

jili47 collects various categories of personal information necessary to provide gaming services, ensure platform security, comply with regulatory obligations, and deliver personalized experiences to our Players. The specific data collected depends on how you interact with our services and which features you utilize.

2.1 Information You Provide Directly

When you register an account, make deposits, request withdrawals, or communicate with customer support, you voluntarily provide personal information including:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., passport number, driver's license number, SSS number, TIN) required for age verification and regulatory compliance.
• Contact Information: Residential address, mobile phone number, email address, and alternative contact details used for account verification, security notifications, promotional communications, and customer support.
• Account Credentials: Username, password, security questions and answers, PINs, and other authentication information securing access to your account and protecting against unauthorized use.
• Financial Information: Bank account details, GCash or PayMaya account numbers, credit/debit card information, transaction history, deposit and withdrawal records, and other payment-related data necessary for processing financial transactions.
• Verification Documents: Copies of government-issued IDs, proof of address documents (utility bills, bank statements), selfie photos for facial verification, and other documentation required to complete Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.
• Communication Content: Messages, inquiries, complaints, feedback, and other communications you send to our customer support team, whether through live chat, email, social media, or other channels.

2.2 Information Collected Automatically

When you access jili47 services, our systems automatically collect certain technical and usage information:

• Device Information: Device type, model, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address, advertising ID), and other hardware and software specifications.
• Connection Data: IP address, internet service provider (ISP), geographic location derived from IP address, connection timestamps, and network information used for security monitoring and fraud detection.
• Usage Data: Pages visited, features accessed, games played, bet amounts, win/loss records, session duration, clickstream data, and other behavioral analytics revealing how you interact with our platform.
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, and similar technologies that collect information about your preferences, login status, and browsing activities across multiple sessions.

2.3 Information from Third-Party Sources

We may obtain personal information from external sources to verify identity, prevent fraud, or enhance services:

• Identity Verification Services: Data from third-party verification providers confirming authenticity of submitted identification documents and detecting forged or manipulated credentials.
• Credit Reference Agencies: Information relevant to assessing financial standing, detecting fraudulent activities, or complying with responsible gaming obligations when Players exhibit problematic gambling patterns.
• Payment Processors: Transaction confirmation, payment method verification, and chargeback information provided by GCash, PayMaya, banks, and other financial intermediaries facilitating deposits and withdrawals.
• Publicly Available Sources: Information from government databases, business registries, social media profiles (when voluntarily linked by Players), or other public records used to verify identity or detect fraudulent account creation.

3. How We Use Your Information

jili47 processes personal data for specific, legitimate purposes necessary to deliver gaming services, maintain platform security, comply with regulatory obligations, and improve user experiences. We do not use your information for purposes incompatible with those disclosed in this Privacy Policy without obtaining your explicit consent.

3.1 Service Delivery and Account Management

• Creating, maintaining, and managing your gaming account throughout its lifecycle from registration to closure
• Processing deposit and withdrawal requests using your preferred payment methods
• Facilitating participation in casino games, sports betting, bingo, keno, and other gaming products
• Calculating and crediting winnings, debiting losses, and maintaining accurate account balances
• Applying bonuses, promotions, loyalty rewards, and other incentives to eligible accounts
• Providing customer support services, resolving disputes, and addressing technical issues
• Sending transactional notifications regarding deposits, withdrawals, bonus activations, and account status changes

3.2 Regulatory Compliance and Legal Obligations

• Verifying age eligibility (21+ requirement) to prevent underage gambling prohibited by Philippine law
• Conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures mandated by PAGCOR licensing conditions
• Implementing Anti-Money Laundering (AML) controls including transaction monitoring, suspicious activity reporting, and record-keeping requirements
• Complying with tax reporting obligations to the Bureau of Internal Revenue (BIR) regarding player winnings subject to withholding tax
• Responding to lawful requests from PAGCOR, National Privacy Commission, law enforcement agencies, and courts
• Maintaining transaction records, gaming logs, and audit trails for regulatory inspection purposes
• Reporting covered transactions and suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law

3.3 Security, Fraud Prevention, and Risk Management

• Detecting and preventing unauthorized account access, identity theft, payment fraud, and other security threats
• Monitoring gaming activities for patterns indicating collusion, bonus abuse, arbitrage betting, or other prohibited practices
• Identifying multiple accounts, duplicate registrations, and self-excluded individuals attempting to circumvent restrictions
• Implementing geolocation verification to ensure compliance with geographic restrictions on gaming services
• Analyzing device fingerprints, IP addresses, and behavioral patterns to detect automated bots or fraudulent activities
• Investigating disputes, chargebacks, payment reversals, and other conflicts requiring forensic analysis

3.4 Responsible Gaming and Player Protection

• Monitoring gaming behaviors for indicators of problem gambling such as excessive deposit frequency, prolonged session durations, or chasing losses
• Implementing deposit limits, session time restrictions, and cooling-off periods requested by Players
• Enforcing self-exclusion requests and preventing excluded individuals from accessing gaming services
• Providing reality check reminders and responsible gaming messages tailored to individual risk profiles
• Facilitating contact with professional gambling support resources when Players exhibit concerning patterns

3.5 Platform Improvement and Personalization

• Analyzing usage patterns to optimize platform performance, improve user interfaces, and enhance mobile responsiveness
• Personalizing game recommendations based on preferences revealed through past gaming activities
• Developing new features, products, and services aligned with Player interests and market trends
• Conducting A/B testing to evaluate effectiveness of interface changes, promotional offers, or communication strategies
• Generating anonymized, aggregated statistics for internal reporting and strategic planning purposes

3.6 Marketing and Communications (With Consent)

• Sending promotional emails, SMS messages, or push notifications about bonuses, tournaments, new games, and special offers to Players who have opted in to marketing communications
• Providing personalized bonus offers based on gaming preferences, deposit history, and engagement levels
• Announcing platform updates, maintenance schedules, policy changes, and important service-related information
• Conducting customer satisfaction surveys to gather feedback on services and identify improvement opportunities

4. Data Sharing and Disclosure

jili47 does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We share data only with trusted service providers, regulatory authorities, and business partners under strict confidentiality obligations and solely for purposes described in this Privacy Policy.

4.1 Service Providers and Business Partners

We engage third-party service providers to support platform operations, including:

• Payment Processors: GCash, PayMaya, banks, and payment gateways processing deposits and withdrawals on our behalf
• Gaming Software Providers: Slot developers, live casino suppliers, and sports betting platforms delivering gaming content integrated into jili47
• Identity Verification Services: Third-party providers validating submitted identification documents and detecting fraudulent credentials
• Cloud Infrastructure Providers: Hosting services, content delivery networks, and data storage facilities maintaining platform availability and performance
• Customer Support Platforms: Live chat software, email services, and ticketing systems facilitating player communications
• Marketing and Analytics Tools: Email delivery services, analytics platforms, and advertising networks (only when you have consented to marketing communications)

All service providers are contractually bound by data processing agreements requiring compliance with Philippine data protection laws, implementation of appropriate security measures, and restrictions on using personal data for purposes beyond those specified by jili47.

4.2 Regulatory Authorities and Law Enforcement

We disclose personal information to government agencies, regulators, and law enforcement when legally required or authorized:

• Responding to PAGCOR audit requests and regulatory inspections requiring production of player records
• Reporting covered transactions and suspicious activities to the Anti-Money Laundering Council (AMLC)
• Complying with valid court orders, subpoenas, search warrants, and other legal processes
• Cooperating with National Privacy Commission investigations into data breach incidents or privacy complaints
• Assisting law enforcement investigations into fraud, money laundering, terrorist financing, or other criminal activities
• Submitting tax withholding information to the Bureau of Internal Revenue (BIR) for player winnings subject to taxation

4.3 Business Transactions

In the event of corporate restructuring, merger, acquisition, asset sale, or bankruptcy proceedings affecting jili47, personal data may be transferred to successor entities. Players will be notified of such transfers and afforded opportunities to exercise data subject rights before transfers become effective.

4.4 Consent-Based Sharing

With your explicit consent, we may share information with third parties for purposes such as: (a) participating in affiliate or referral programs rewarding players who introduce new users; (b) enabling social media integrations allowing sharing of achievements or gaming experiences; or (c) facilitating partnerships with loyalty programs or promotional partners offering co-branded benefits. You retain the right to withdraw consent at any time by contacting our Data Protection Officer.

5. Data Security Measures

jili47 implements comprehensive technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption: 256-bit SSL/TLS encryption for data transmissions; AES-256 encryption for data at rest in databases and backups
• Access Controls: Role-based access restrictions, multi-factor authentication for administrative accounts, and regular access reviews
• Network Security: Firewalls, intrusion detection systems, DDoS protection, and regular vulnerability assessments
• Security Monitoring: 24/7 monitoring of systems for suspicious activities, automated threat detection, and incident response protocols
• Employee Training: Regular privacy and security training for all staff handling personal data, with confidentiality agreements and background checks
• Data Minimization: Collecting only necessary information, implementing retention policies, and securely destroying data no longer needed
• Third-Party Audits: Periodic security assessments by independent auditors evaluating infrastructure, policies, and compliance
• Incident Response: Documented breach notification procedures complying with National Privacy Commission requirements for reporting incidents within 72 hours

6. Data Retention

Personal information is retained only as long as necessary to fulfill purposes described in this Privacy Policy or comply with legal obligations. Specific retention periods include:

• Account Information: Retained for duration of active account plus seven (7) years after closure to comply with PAGCOR record-keeping requirements and potential dispute resolution
• Transaction Records: Maintained for seven (7) years as mandated by Anti-Money Laundering Act and tax regulations
• KYC/AML Documents: Preserved for seven (7) years from account closure or last transaction to satisfy regulatory audit requirements
• Gaming Logs: Stored for five (5) years to facilitate dispute resolution, fraud investigations, and regulatory compliance
• Marketing Communications: Retained until you unsubscribe or request deletion, then removed from active marketing lists within thirty (30) days
• Customer Support Records: Maintained for three (3) years to track service quality, resolve recurring issues, and comply with consumer protection laws

After retention periods expire, personal data is securely deleted or anonymized such that it can no longer identify specific individuals. Anonymized data may be retained indefinitely for statistical analysis and research purposes.

7. Cookies and Tracking Technologies

jili47 uses cookies, web beacons, and similar technologies to enhance platform functionality, analyze usage patterns, and deliver personalized experiences. You can manage cookie preferences through browser settings, though disabling certain cookies may limit platform functionality.

7.1 Types of Cookies Used

• Essential Cookies: Necessary for platform operation, enabling login, maintaining session state, and processing transactions
• Performance Cookies: Collect anonymous usage statistics helping us understand how Players interact with features and identify technical issues
• Functionality Cookies: Remember preferences, language settings, and customization choices to enhance user experience
• Advertising Cookies: Track browsing activities across websites to deliver targeted advertisements (only with explicit consent)